Frequently Asked Questions

How We Deliver Quality Disability Care – The Nura Way

We combine personalised support with clinical oversight; transparent reporting and strong communication with all stakeholders.

Depending on the participant’s needs; we provide updates weekly; fortnightly or monthly.

Change of Circumstances: A Roadmap to Get the Support You Need

It is a formal application to the NDIA when a participant’s needs significantly change and additional support or funding is required.

Our team; including clinicians; prepares well-documented reports to support the application.

What Makes a Great Support Team?

We match staff based on communication style; culture; goals and routines. Participants meet the team before supports start.

You can request changes at any time – your comfort is our priority.

Understanding Your NDIS Plan

Core Supports; Capacity Building; and Capital Supports.

Some budgets like Core are flexible; others like Capital are not. We can help guide you through it.

Current Trends in Disability Care

Personalised planning with participant leadership is a leading trend. At Nura Care, every plan is built around your goals and voice.

Digital reporting systems improve transparency; reduce errors and keep families updated in real time.

The Importance of Communication in NDIS Support

It keeps everyone informed; prevents misunderstandings and ensures support is working for the participant.

Through regular digital reports; feedback systems and direct phone or email contact with our team.